1. Customers may submit a refund request within 14 days of online payment.
2. Customers should not have used the storage service within 14 days of online payment.
3. A refund application form will be provided to the customer who wish to apply for refund. Paid rental fee will be returned to customer within 30 days by cheque after receiving the form. Customers could choose to collect the cheque from any of the U Space branches at their choices.
4. Offer is only applicable to new customers’ first online payment with U Space.
5. In case of any disputes, U Space Group Limited reserves the final decision.